About Our Custom Leather Goods & How To Place An Order

Let’s talk custom leather! After a few hundred keychains so far, I feel like it’s time to really get down to the nitty gritty about our leather and how to order!  First off, the leather we use is called Veg Tan leather, don’t worry, I’ll go further into what that is shortly. I have a retired leather worker cut the round keychains for me, as he has the proper tools and is able to do it much quicker and efficiently, which keeps cost down!

What is Vegetable Tanned Leather? Vegetable-tanned leather is a nude in colour natural looking leather. You will usually find a few scars and markings on this type of leather. The leather is vegetable-tanned in a traditional process. This process does not involve harsh chemicals. This leather starts in this nude colour, we dampen the leather and then we hand stamp your message onto the leather. Once this has dried, we then dye each piece individually in our home and then wait again for it to dry.  With the smallest of brushes, using black dye, we then fill in each letter one by one. After this is complete and dry, we finish it off by sealing the item with Acrylic Resolene, a water resistant top finish to protect your new leather piece.

With proper care and time, your leather good should develop a beautiful patina, becoming much darker and changing over time. Vegetable tanned leather has a tendency to become softer and lose its stiffness over time. Before applying leather conditioner or cleaner, test a small conspicuous area. Choose a cleaner that will both clean and moisturize without drying. For further information regarding cleaning leather goods, consult a leather cleaning professional. Care for your leather good by keeping it away from severe weather conditions and moisture. Color transfer may occur with dyed leathers

While I aim to be as consistent as possible, I am unfortunately not a machine and due to the nature of leather, there may be slight differences and variations with each letter and colour. Each product will be slightly different, while these variations are small please note products may not be the exact replica of what is pictured on our website. Branding and slight deviations in your leather good may be apparent.  Please note that leather will soften with time.

Common Questions we are frequently asked

Q. How much text can I fit on a keychain?

A: With our 1/4 Block Font, you can fit 7 letters on our regular sized keychains, however, as I cut the leather myself, I can make them longer or shorter to accommodate your wishes.  Our 1/8 font and our scripted font can fit larger quotes as they are smaller in size

Q. Can you add initials to existing designs?

A. Yes, we can add initials to our existing designs, typically this would go on the backside of our keychains

Q. Do you have any symbol stamps?

A. Yes, I have a heart, paws, baby feet, butterfly, antlers, bear paws flower, star, moon, and sun.

Q. What is your return policy?

A. Everything in our shop is final sale, including all custom leather items. You can read our Terms & Conditions here! Before you are able to check out, it will take you to the Terms & Conditions page that will require you to select that you have read, understand and agree to all Terms & Conditions. We encourage you fully read the Terms & Conditions and including the entire listing before purchasing to avoid any confusion!

We are not responsible for lost packages. Shipping fee is for standard mail, this DOES NOT include tracking.  Please contact us to upgrade your shipping to include tracking! 

All our items are HANDMADE… and they come full of love and a whole lot of charm!

Please feel free to reach our if you have any questions, concerns or even product suggestions. I’m pretty friendly over here and totally willing to work with you to create a product that you are in love with! Send me an email at Janette@avatozoe.ca

Want to see more examples of our work? Check us out on Instagram HERE