5 Insider Tips For Easy Holiday Shopping At Metropolis at Metrotown

Holiday Shopping at Metropolis at Metrotown

There is something about heading to the mall that actually helps get me into the Christmas Spirit. However, it can also be very stressful with increased foot traffic of shoppers, losing your vehicle in the busy parkades and trying to simply find the stores. These 5 Insider tips will make for easy holiday shopping at Metropolis at Metrotown this year!

Having worked at Metropolis At Metrotown, I like to think I’m fairly familiar with the largest shopping centre in BC but times change and new stores happen. Text Guest Services is an amazing service allowing shoppers to text your questions and inquiries to Guest services at 604-359-9111 for help.

You can text them while in the mall or even from home during mall hours while planning your holiday shopping at Metropolis at Metrotown. Send them a message inquiring about store locations, mall hours, parking, children’s stroller, and so much more.

Holiday Shopping at Metropolis at Metrotown

We’re all busy and it is a chore to find the time to get to the mall to pick up those last few items on your Christmas list. Thankfully as of December 1st straight through to Christmas eve, Metropolis offers extended holiday hours.

    • November 29: 8:00am – 10:00pm
    • December 1 – 18: 10:00am – 9:00pm – Daily (Expect Sundays: 10:00am – 7:00pm)
    • December 19 – 23: 10:00am – 10:00pm – Moonlight Madness
    • December 24: 10:00am – 6:00pm 
    • December 26: 8:00am – 10:00pm

Let’s not forget Gift Wrapping! You’ve done all your Holiday shopping at Metropolis At Metrotown, now imagine someone else wrapping your gifts for you?! Thankfully, The Burnaby Neighbourhood House and MS Society of BC/Yukon will be offering gift wrapping services at Metropolis at Metrotown starting November 29th to December 24th.

Holiday Shopping at Metropolis at Metrotown

With all proceeds going back to the charities, this is a great time to take advantage of this amazing service and sneak those gifts into the house without the kids sneaking a peek. There are 2 gift wrap booths this year, one in front of The Disney Store and the other in front of Plenty on the top floor.  Don’t know where exactly they are? Text guest services!

But for those hard to shop for people and we’ve all got one.  (Maybe it is us that is the hard one to shop for?) But either way, the Metropolis’ gift card will solve all of your problems! They are available for purchase at Guest Services, their dedicated holiday gift card kiosks and even online at www.metropolisatmetrotown.com They are redeemable throughout the mall, as well as 22 other Ivanhoe Cambridge shopping centres across Canada. 

Holiday Shopping at Metropolis at Metrotown

Planning Your Holiday Shopping at Metropolis at Metrotown? Don’t forget to stop and get your 2019 Santa Photo!

And probably one of the BEST reasons to go to the Mall for Holidays shopping at Metropolis at Metrotown is SANTA!!! If you’ve ever watched the kids respond to Santa arriving in the morning or return from a break, you know the joy I’m talking about! Metropolis’ popular Photos with Santa program starts Friday, November 15 and runs until December 24, 2019.

Holiday Shopping at Metropolis at Metrotown

With a minimum donation of $4 per photo, you really cannot go wrong. Probably one of my favourite things about Santa photos at Metropolis is that visitors receive a digital photo with Santa, with proceeds benefiting the Burnaby Christmas Bureau.  Email your 2019 Santa Photo to the family across the world, no need to worry about postage or things getting lost in the mail. 

2019 Santa Photo
Photo Credit: Brian Dennehy Photography

Metropolis truly has gone about making sure the Santa photo experience is as amazing for the parents as it is for the kids. You can even skip the line and receive a text when Santa is ready for you but if you do end up in the line, they have thought of everything. The interactive game screens will keep the kids preoccupied while you wait!

Holiday Shopping at Metropolis at Metrotown

Pro Tip… you want to go early in the season. We go every year right when Santa first arrives to make sure that we really take in the Christmas spirit. If the timing doesn’t work out, go early in the day and avoid the weekends if you can.

2019 Santa Photo


Holiday Shopping at Metropolis at Metrotown Holiday Shopping at Metropolis at Metrotown




6 Responses

  1. Oh fun! I try to stay away from malls during this season as I hate when everything is busy, but your tips are really helpful. I may venture out soon! LOL

  2. Great tips! Love that you can text guest services. Last year we lost my grandma there, and everyone was very quick to help.

  3. This was liv’s first time with Santa at Metrotown this year and it was FAN-Fresking-static! Santa was so friendly and she loved that donations go back into the community. Great tips!

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